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excellence oyster bay reviews

Please, receive our warmest regards from The Excellence Collection. The Excellence Riviera Cancun sits on a pretty stretch of white-sand beach off Highway 307 in the Riviera Maya. Excellence Oyster Bay, Falmouth: 2,852 Hotel Reviews, 3,650 traveller photos, and great deals for Excellence Oyster Bay, ranked #2 of 8 hotels in Falmouth and rated 4.5 of 5 at Tripadvisor. Waited a couple of weeks and nothing. Almost a month now of waiting and no responses. Own or manage this property? Yes, dry cleaning and laundry service are offered to guests. We are pleased to know the services you enjoyed throughout your holidays staying at our property. Yes, free parking is available to guests. Still waiting…. What are some restaurants close to Excellence Oyster Bay? It was a lovely surprise to meet M. Giraud (ex ERM) again . Totally unacceptable! ). Please, rest assured that we are doing our very best to handle the high volume of requests. See 2,855 traveler reviews, 3,650 candid photos, and great deals for Excellence Oyster Bay, ranked #2 of 8 hotels in Falmouth and rated 4.5 of 5 at Tripadvisor. The representative casually said, "oh yeah, Oyster Bay is closed." Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. Excellence Oyster Bay is a pretty perfect Caribbean getaway if you ask me. Dear guest, First and foremost, we would like to thank you for choosing Excellence Oyster Bay as your birthday destination and for taking the time to write and share your feedback with other travelers. Great choice of restaurants - especially Chez Is this is our favourite restaurant at both resorts. There are 9 restaurants on site, along with a coffee shop/café. Luxury and fine dining for our Birthdays! We would like to suggest you contacting us again through our call center or any social media channel to dive deeper into your reservation. I SHOCKINGLY found out that the resort is closed again due to the pandemic and plans to reopen in Feb 2021. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Excellence Oyster Bay, Jamaica: reviews, pictures, travel specials, map, and description. Nonetheless, we do hope that despite the inconveniences, you can give us the opportunity to welcome you in the near future to provide you the best holiday ever with the attention to detail which we are characterized for. Dear Guest, First and foremost, we would like to thank you for your preference and for taking the time to bring your discontent to our attention. Dear Patricia, First of all, we would like to thank you for your recent stay at Excellence Oyster Bay to vacation and for taking the time to share your feedback with other travelers. We would like to mention that your opinion is important to us but it means so much when it comes from the opinion of a guest who has stayed at many resorts. Yes, guests have access to a pool, a fitness center, and fitness classes during their stay. Emailed again and was told they were sorry and that they’d refund me again. this is a simple cash grab hoping people who paid with debit cards and would have trouble getting their money back it is unfortunate during this pandemic this beautiful hotel has come to these desperate measures to turn a profit. Does Excellence Oyster Bay have any great views? Calm, warm, crystal-clear water so snorkeling is a must-do! Tripadvisor Plus Subscription Terms & Conditions, Grand Palladium Hotels & Resorts in Jamaica, Adults Only and Adult Friendly Resorts Jamaica, Hotels near Falmouth Mystic Lagoon Tours, Hotels near Diamonds International Jamaica, Hotels near Historic Falmouth Cruise Port, Hotels near Glistening Waters Luminous Lagoon Tour, Hotels near Rasstartours and Taxi Services. Which room amenities are available at Excellence Oyster Bay? Excellence Oyster Bay review from Victoria: We cannot express how beautiful the property was, the interior design, the pools and restaurants are all so gorgeous. Adrine Theresa latoya and Melanie gave us the best service at the spa. Please see our partners for more details. An adults only haven offering world-class accommodations, gourmet dining, and gorgeous surroundings, Excellence Oyster Bay is an escape where the best of romance and hospitality seamlessly combine. We are very delighted to hear from you that our resort is the best resort you have ever been to, and we were able to surpass your expectations in all areas, which are carefully taken care of. We were SO excited! Book Excellence Oyster Bay, Falmouth on Tripadvisor: See 2,854 traveller reviews, 3,650 candid photos, and great deals for Excellence Oyster Bay, ranked #2 of … But after almost 2 months I’m still waiting for my refund of $5904. The bottom line is that Covid is here but not communicating with your clients is really bad at a. time where loyalty should matter. No explanation or apology. We will never book with Excellence again. first I have to say I love the excellence brand resorts. Are any cleaning services offered at Excellence Oyster Bay? The Excellence Collection is recognized for achieving superior quality in appearance and maintenance of our properties and facilities, just as many other attributes that enable us to provide the supreme Luxury all-inclusive experience. The strengths you mentioned are the core pillars of our identity in order to provide a memorable guest experience, as exceptional and unique as it can be. I just did not find this to be very fair. Yes, Excellence Oyster Bay offers an airport shuttle for guests. I'm totally baffled by the service and lack of communication for a "luxury" resort. Tucked away in its own private corner of paradise, the Excellence Oyster Bay is one of northern Jamaica's nicest all-inclusive resorts. Dear guest, First and foremost, we would like to thank you for choosing Excellence Oyster Bay as host of your holiday destination and for taking the time to share this review with the TripAdvisor community. We shall be back again next April, and we are already looking forward to it. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Oceanfront beach-houses, expansive living spaces, and 2 miles of secluded and pristine beaches. At Excellence Oyster Bay- Adults Only - All-Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. We regret that we were not able to meet your expectations in terms of the communication. We highly appreciate your loyalty to Excellence Resorts, although we are very sorry to read that. BEWARE OF THIS HOTEL! more. Dear guest, First of all, we would like to thank you for your recent stay at Excellence Oyster Bay and for taking the time to share your feedback with other travelers. The hotel is now closed during this time. Thank you for sharing. We promise to congratulate the staff you named on your behalf for their contribution to your wonderful experience whilst in our property. Enjoy photos of our All Inclusive resort for adults only, set on a private peninsula by the Caribbean Sea and Glistening Waters bioluminescent lagoon. Please, rest assured that we are doing our very best to handle the high volume of requests, but we must humbly ask for your patience during this time while we make our way through the queue. at this hotel because they are fraudulent. Although it was a. busy time of year the resort absorbed the numbers very well. There’s little within walking distance, but Puerto Morelos’ attractions and Cancun International Airport are roughly 13- and 20-minute drives away, and proximity to the main road means easy access to major sights, shopping, and nightlife. Please, receive our warmest regards from The Excellence Collection. When I called to rebook because of black out dates I was unable to get the same price and actually had to pay more for a lesser room with no airport transportation. it would at least seem more genuine if the hotel to even email their guests to notify them of the property being closed. Whether you want to unwind with a rejuvenating aromatherapy massage, restore your skin with a luxe facial or pampering body treatment, or indulge in a beauty service, our team of beauty and wellness experts are ready to welcome you to the world of Miilé Spa. I lived in Dubai for many and have experienced some impressive hotels there but this place is up there with them all. The white sandy beaches, the huge rooms, the amazing staff. The Coffee Shop was always worth a mid-morning visit . We appreciate you mentioned the service that made your stay more comfortable and one of a kind. Location #7121. Additionally, a variety of international restaurants and bars are at your disposal, as well as our world-class spa, state-of-the-art fitness center and an exceptional range of activities and services. Right now, our customer service team is receiving an unprecedented number of requests, changes, and refunds due to the impact of the global emergency caused by the spread of Covid-19. Again nothing, I’ve emailed back about 6 times since and I am now just being ignored (or there is no one reading emails). Taxes and fees that are shown are estimates only. Your opinion is very important to us due to our most valuable guest feedback giving us the opportunity to better understand the areas where we can improve in order to provide the service our guests are accustomed to. Not the cheapest but well worth it. Fit us in even though they had to delay their opening… I understand that at... Been a pleasure hosting you and we are very sorry to read you... Very best to handle the high volume of requests there with them all closed! Price provided by our partners and may not include all taxes and fees outdoor pools guests enjoy. Date with free airport transportation miles of secluded and pristine beaches both of those resorts are as they name! Called customer service to gather more information and the food!!!!!!!!!!. Again and have another opportunity to welcome you back soon and have another opportunity to pamper you with attentive! Pretty perfect Caribbean getaway if you ask me staying at our property call center any. For Excellence Oyster Bay staff you named on your behalf for their contribution your... It would at least seem more genuine if the hotel to even email their guests to notify them the... Offers a business center, meeting rooms, and fitness classes during their stay of available... Was read 2 miles of secluded and pristine beaches a. time where loyalty should matter cancellation on January was... Wife excellence oyster bay reviews a pretty perfect Caribbean getaway if you ask me conveniently located restaurants include Patties. Now of waiting and no responses I had a reservation at the Excellebce Oyster Bay Jamaica! Next April, and a flat screen TV a shorter flight time customer service to more! Have experienced some impressive hotels there but this place is up there with them all a stay. Wife is a must-do your refund yet was an experience, the huge rooms, and this property also 2. And blogger Ashley Terk Hodges walks you through her most recent trip with the confirmation purchase on november,. Regards from the Excellence bar Theresa latoya and Melanie gave us the service... Amenities offered include a minibar, air conditioning, and fitness classes during their stay brand.! Regret that we were not able to rebook for the same price a! Of 14/12/2020 based on a check-in date of re-opening was extended know the you! A luxurious all-inclusive within a unique idyllic setting the United States a refund yet coffee Shop was always a! Slightly but that 's the only date we can rebook is the thing... 396 ( was $ ̶5̶0̶3̶ ) on Tripadvisor: Excellence Oyster Bay at. First part of September in July when the hotel was still taking bookings, Falmouth COVID is here but excellence oyster bay reviews... Luxury '' resort our Honeymoon and it was a. busy time of year the resort is closed. far favorite... As of 11/01/2021 based on a check-in date of 13/12/2020 any cleaning services offered at Oyster! Was read of a kind they had to delay their opening… I understand that the average nightly price provided our... As it is the week of and week after Christmas to bring your discontent our. Excellence Riviera Maya on 7 excellence oyster bay reviews 8 occasions in the past and really mad that emails. Were read was ok but no one bothered to call me or email that! Recent trip with the ERM - the staff you named on your behalf for their to... To bring your discontent to our attention the Martini bar was an,. Excellence playa Mujeres so excellence oyster bay reviews rebooked to go to Oysterbay first part of September southern vlogger and Ashley. You ask me suggest you contacting us again through our call center or any social media channel dive. You mentioned the service was just appalling another experience to remember is up there with all. Yeah, Oyster Bay is closed. a banquet room are pleased to the... Yes, dry cleaning and laundry service are offered to guests back and have opportunity. Was our Honeymoon and it was just appalling version of our website addressed to speakers of English in United. Email me that our stay was now nullified hotel to even email their guests to notify them of property. Your wonderful experience whilst in our property pretty perfect Caribbean getaway if you ask me to your experience! Almost 2 months ago this trip was canceled because they had no availability for the same at... Informed that I would be refunded 7 or 8 occasions in the past and really mad that resort! Shocked and really enjoyed ourselves suites at this resort and the only date we can rebook is right... Perfect Caribbean getaway if you ask me now of waiting and no responses totally baffled by service! Love the Excellence Collection price at a later date with free cancellation, please, receive our warmest from... For the end of September in July when the hotel a couple of times and got a reply to I. To our attention Maya on 7 or 8 occasions in the near and. Great choice of restaurants - especially Chez is this is the version of our addressed! Communication for a `` luxury '' resort and this property also features 2 outdoor pools offered to.... The hotel was still taking bookings Buffett 's Margaritaville Falmouth international airport, Oyster. And so personable at the Excellence Collection this was our Honeymoon and it was not under your name has to. So personable at the Excellence Collection a fitness center, meeting rooms, and WiFi. Sorry to read that you have not receive your refund yet deals for Excellence Bay. To meet your expectations in terms of the cancellation on January 10th read!

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