Please, receive our warmest regards from The Excellence Collection. The Excellence Riviera Cancun sits on a pretty stretch of white-sand beach off Highway 307 in the Riviera Maya. Excellence Oyster Bay, Falmouth: 2,852 Hotel Reviews, 3,650 traveller photos, and great deals for Excellence Oyster Bay, ranked #2 of 8 hotels in Falmouth and rated 4.5 of 5 at Tripadvisor. Waited a couple of weeks and nothing. Almost a month now of waiting and no responses. Own or manage this property? Yes, dry cleaning and laundry service are offered to guests. We are pleased to know the services you enjoyed throughout your holidays staying at our property. Yes, free parking is available to guests. Still waiting…. What are some restaurants close to Excellence Oyster Bay? It was a lovely surprise to meet M. Giraud (ex ERM) again . Totally unacceptable! ). Please, rest assured that we are doing our very best to handle the high volume of requests. See 2,855 traveler reviews, 3,650 candid photos, and great deals for Excellence Oyster Bay, ranked #2 of 8 hotels in Falmouth and rated 4.5 of 5 at Tripadvisor. The representative casually said, "oh yeah, Oyster Bay is closed." Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. Excellence Oyster Bay is a pretty perfect Caribbean getaway if you ask me. Dear guest, First and foremost, we would like to thank you for choosing Excellence Oyster Bay as your birthday destination and for taking the time to write and share your feedback with other travelers. Great choice of restaurants - especially Chez Is this is our favourite restaurant at both resorts. There are 9 restaurants on site, along with a coffee shop/café. Luxury and fine dining for our Birthdays! We would like to suggest you contacting us again through our call center or any social media channel to dive deeper into your reservation. I SHOCKINGLY found out that the resort is closed again due to the pandemic and plans to reopen in Feb 2021. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Excellence Oyster Bay, Jamaica: reviews, pictures, travel specials, map, and description. Nonetheless, we do hope that despite the inconveniences, you can give us the opportunity to welcome you in the near future to provide you the best holiday ever with the attention to detail which we are characterized for. Dear Guest, First and foremost, we would like to thank you for your preference and for taking the time to bring your discontent to our attention. Dear Patricia, First of all, we would like to thank you for your recent stay at Excellence Oyster Bay to vacation and for taking the time to share your feedback with other travelers. We would like to mention that your opinion is important to us but it means so much when it comes from the opinion of a guest who has stayed at many resorts. Yes, guests have access to a pool, a fitness center, and fitness classes during their stay. Emailed again and was told they were sorry and that they’d refund me again. this is a simple cash grab hoping people who paid with debit cards and would have trouble getting their money back it is unfortunate during this pandemic this beautiful hotel has come to these desperate measures to turn a profit. Does Excellence Oyster Bay have any great views? Calm, warm, crystal-clear water so snorkeling is a must-do! Tripadvisor Plus Subscription Terms & Conditions, Grand Palladium Hotels & Resorts in Jamaica, Adults Only and Adult Friendly Resorts Jamaica, Hotels near Falmouth Mystic Lagoon Tours, Hotels near Diamonds International Jamaica, Hotels near Historic Falmouth Cruise Port, Hotels near Glistening Waters Luminous Lagoon Tour, Hotels near Rasstartours and Taxi Services. Which room amenities are available at Excellence Oyster Bay? Excellence Oyster Bay review from Victoria: We cannot express how beautiful the property was, the interior design, the pools and restaurants are all so gorgeous. Adrine Theresa latoya and Melanie gave us the best service at the spa. Please see our partners for more details. An adults only haven offering world-class accommodations, gourmet dining, and gorgeous surroundings, Excellence Oyster Bay is an escape where the best of romance and hospitality seamlessly combine. We are very delighted to hear from you that our resort is the best resort you have ever been to, and we were able to surpass your expectations in all areas, which are carefully taken care of. We were SO excited! Book Excellence Oyster Bay, Falmouth on Tripadvisor: See 2,854 traveller reviews, 3,650 candid photos, and great deals for Excellence Oyster Bay, ranked #2 of … But after almost 2 months I’m still waiting for my refund of $5904. The bottom line is that Covid is here but not communicating with your clients is really bad at a. time where loyalty should matter. No explanation or apology. We will never book with Excellence again. first I have to say I love the excellence brand resorts. Are any cleaning services offered at Excellence Oyster Bay? The Excellence Collection is recognized for achieving superior quality in appearance and maintenance of our properties and facilities, just as many other attributes that enable us to provide the supreme Luxury all-inclusive experience. The strengths you mentioned are the core pillars of our identity in order to provide a memorable guest experience, as exceptional and unique as it can be. I just did not find this to be very fair. Yes, Excellence Oyster Bay offers an airport shuttle for guests. I'm totally baffled by the service and lack of communication for a "luxury" resort. Tucked away in its own private corner of paradise, the Excellence Oyster Bay is one of northern Jamaica's nicest all-inclusive resorts. Dear guest, First and foremost, we would like to thank you for choosing Excellence Oyster Bay as host of your holiday destination and for taking the time to share this review with the TripAdvisor community. We shall be back again next April, and we are already looking forward to it. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Oceanfront beach-houses, expansive living spaces, and 2 miles of secluded and pristine beaches. At Excellence Oyster Bay- Adults Only - All-Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. We regret that we were not able to meet your expectations in terms of the communication. We highly appreciate your loyalty to Excellence Resorts, although we are very sorry to read that. BEWARE OF THIS HOTEL! more. Dear guest, First of all, we would like to thank you for your recent stay at Excellence Oyster Bay and for taking the time to share your feedback with other travelers. The hotel is now closed during this time. Thank you for sharing. We promise to congratulate the staff you named on your behalf for their contribution to your wonderful experience whilst in our property. Enjoy photos of our All Inclusive resort for adults only, set on a private peninsula by the Caribbean Sea and Glistening Waters bioluminescent lagoon. Please, rest assured that we are doing our very best to handle the high volume of requests, but we must humbly ask for your patience during this time while we make our way through the queue. at this hotel because they are fraudulent. Although it was a. busy time of year the resort absorbed the numbers very well. There’s little within walking distance, but Puerto Morelos’ attractions and Cancun International Airport are roughly 13- and 20-minute drives away, and proximity to the main road means easy access to major sights, shopping, and nightlife. Please, receive our warmest regards from The Excellence Collection. When I called to rebook because of black out dates I was unable to get the same price and actually had to pay more for a lesser room with no airport transportation. it would at least seem more genuine if the hotel to even email their guests to notify them of the property being closed. Whether you want to unwind with a rejuvenating aromatherapy massage, restore your skin with a luxe facial or pampering body treatment, or indulge in a beauty service, our team of beauty and wellness experts are ready to welcome you to the world of Miilé Spa. I lived in Dubai for many and have experienced some impressive hotels there but this place is up there with them all. The white sandy beaches, the huge rooms, the amazing staff. The Coffee Shop was always worth a mid-morning visit . We appreciate you mentioned the service that made your stay more comfortable and one of a kind. Location #7121. 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